Genuine Top Layer Cow Leather Sofa CBD161

Product Description

CBD Furniture is a professional manufacturer of upholstered bed and sofa, where top Italian designers devote their efforts, and sets up a professional R&D centre for scientific sleep.    

  • CBD sofa’s inner frame is made of solid wood, the advantages of solid wood are strong and durable, free of glue and formaldehyde and it’s really environmental friendly.
  • All soft bag of CBD sofas are using 3D nano material, which has excellent air permeability and is anti-bacterial and mold proof, other factories are mostly using flannelette, which is very easy to breed bacteria and harmful to health, and inferior.
  • Cushion and waist pillow are filled with feather, it’s same like the foreign sofa in Hollywood gunplay film. We only use one-third at the top of feather, and sterilize them by atomizing steam under high temperature, that completely eradicate abnormal odor; and cushion liner is made of high-count and high-density down-proof fabric to prevent feather from going out, it is comfortable, healthy and environmental friendly.
  • Natural latex is filled in sofa seat bag, which is called as the soft gold of nature; it could fit body closely and is anti-static and anti-acarid.
  • Sofa slat: CBD initially adopts slat structure on sofa which could ensure the sofa could be adjustable to comfort the sitting experience, and is convenient for cleaning sofa bottom and keeping home clean in the same time. 

Sofa surface material:

Genuine leather – top layer cow leather (some other companies would use split leather or bonded leather, leather surface will come off after one to two years): supplied by Italian Fenice company, the cow leather is made in the most ancient craft and have not added any chemical drugs during the production process.

Dimension:

3 seats unit x 1 (cm)      232 x 102 x 76

Chaise lougue x1 (cm)  131 x 181 x 76

$2,999.00

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Shipping Information

  • We'll endeavor to dispatch your order within 24-48 hours of receiving your order and cleared payment.
  • There may be a delay for customers paying via Bank Deposit as electronic payments can take between 24-48 hours to clear.
  • If you have some questions with postage calculation, please contact us on (03) 95748938 or send email to  : info@oliandola.com.au, we will get back you asap.
  • All orders require a signature upon delivery.
  • Delivery can only occur Monday-Friday during business hours.
  • You are more than welcome to inspect our products from our stores and you can also pick up any product from the warehouse that is located in Mulgrave, Melbourne.

Secure Online Payments

Oli'N'Ola use shopify payment gateway service. This provides secure online payments using credit cards via the internet. We accept VISA and MASTERCARD. All transactions and payments are handled using a SSL (Secure Sockets Layer) service, ensuring your details are safe.

 

Electronic Funds Transfer

Pay for your goods using your own online banking arrangements. Our bank details will be made available to you via an email once you have made a purchase. If you do not currently have the ability to pay via online banking you may also make payment in person at any ANZ Bank Branch.

 

Paypal

Pay for your goods using PayPal, one of safest methods for making payments online. If you don't have an account setting one up is easy. Please go to www.paypal.com to do so. 

Layby Options

We do apologise that Layby is not available.

Exchange & Refund Policy

 

Exchange: Please contact our customer service with your order number and item details you wish to exchange. This is a request based on availability and cannot be guaranteed.

 

Refund: Your satisfaction is our top priority. If you are not 100% satisfied with your purchase, we will gladly accept returns within 14 days of delivery. All returned items must be unused, undamaged, in original condition and in their original packaging. It is important to keep the original packaging. To organize a return, simply contact us within 14 days of receiving the item by sending an email to info@oliandola.com.au.

 

After we have received your item and confirmed it is in its original condition, we will issue you with a refund of the purchase price less the return postage. If you have purchased an item using a free shipping offer and returned it because you have changed your mind, we will deduct the actual shipping cost to us from your refund. Please note that refunds are not available on sale items. Any refund is made back to the payment option you chose with your original order within 5 business days. Please do not attempt to return the items before speaking to one of our specialists.

 

Before signing for your purchased items we recommends you opening and inspecting the packages to ensure all the items are in good condition. In case of breakage please contact us immediately. Please email us a photo of the damaged item and the corresponding order number so that a claim can be lodged with the courier service.

 

Damaged items:

 

If any product you receive is damaged or faulty through no fault of your own, it will be repaired, replaced or refunded at our discretion and at no cost to you. If you notice any damage to your goods, please notify our delivery drivers and also our customer service on info@oliandola.com.au within 48 hours of delivery. Please also make sure you keep the original packaging until further notice.

 

STEP 1 – Please take pictures of the damage including any damage to the packaging.

STEP 2 – Email the pictures to info@oliandola.com.au. To ensure a quick resolution, please include your order reference and any helpful information to help identify the damaged part(s).

STEP 3 – A customer service specialist will get back to you within 24 hours (excluding weekends) with further information.

 

Our rights: We reserve the right to refuse a refund in cases where we deem damage to a product to be due to fair wear and tear, misuse, and failure to install or use in accordance with manufacturer’s instructions or failure to take reasonable care.

 

Please note returned products that are non-defective, are subject to a 10% restocking fee. This also applies to orders cancelled while in transit.

FAQ

 1. Is there a showroom where I can see the item before purchasing?

Yes, our showroom is located at 36 Geddes St, Mulgrave VIC 3170. Please make appointment before you come.

 

2. What payment methods do you accept?

We currently accept payment via PayPal and Visa and MasterCard. Unfortunately we do not accept direct deposits or bank transfers at this time. American Express cardholders can purchase through PayPal by selecting the Pay with a credit card option.

 

3. The product I ordered is missing parts, what should I do?

To assist us with resolving the issue promptly please provide photos of what you did receive, as well as a photo of the delivery label and packaging by emailing them to our customer service on info@oliandola.com.au. Please also include your name, order number and a description of the issue and our customer service specialist will respond as soon as possible. TIP: If the product comes with an Instruction Manual please note the code/label associated with the missing part (if available), or provide a photo of the manual with the missing part highlighted.